Terms of Service

Last Updated: January 2026

Welcome to Feedalto (the "Platform"). These Terms of Service ("Terms") govern your use of our Platform and the services we provide. By accessing, browsing, or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Platform.

Company Ownership and Information

Legal Entity: Feedalto and the domain www.feedalto.com are owned and operated by Cyber Tech Source Inc., a registered corporation.

Contact Information:
Cyber Tech Source Inc.
Email: support@feedalto.com
Website: www.feedalto.com

All references to "Feedalto," "we," "us," or "our" in these Terms refer to Cyber Tech Source Inc.

Communication Services and Consent

By using our Platform, you acknowledge and agree to our use of communication services and consent to receive communications as described below.

SMS and Text Messaging Terms

Consent to Receive SMS: By providing your mobile phone number and opting in, you expressly consent to receive SMS text messages from Feedalto and businesses using our platform. These messages may include:

• Account notifications and alerts
• Appointment reminders and confirmations
• Security codes and authentication messages
• Service updates and important announcements
• Marketing and promotional messages (if opted in)

Message Frequency: The number of messages you receive will vary based on your account activity and the services you use. Some users may receive multiple messages per day.

Message and Data Rates: Standard message and data rates charged by your mobile carrier will apply. Feedalto does not charge for text messages, but you are responsible for any charges from your carrier.

Supported Carriers: Our SMS services are supported by major U.S. mobile carriers including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket, MetroPCS, U.S. Cellular, and others. Availability may vary.

Opt-Out Rights: You may opt out of SMS messages at any time by:

• Replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message
• Updating your communication preferences in your account settings
• Contacting us at support@feedalto.com

After opting out, you will receive one final confirmation message. You may continue to receive essential account-related messages necessary for providing the services you have requested.

Help and Support: For help, reply HELP to any text message or contact support@feedalto.com.

Voice Call Terms

Consent to Receive Calls: By providing your phone number, you consent to receive voice calls, including automated calls, pre-recorded messages, and interactive voice response (IVR) calls from Feedalto and businesses using our platform.

TCPA Compliance: We comply with the Telephone Consumer Protection Act (TCPA). We will not:

• Call numbers on the National Do Not Call Registry without proper consent
• Use automated dialing systems without prior express consent
• Make unsolicited marketing calls without permission

Opt-Out of Voice Calls: You may revoke consent to receive voice calls at any time by:

• Following the opt-out instructions in the call
• Updating your preferences in your account settings
• Contacting support@feedalto.com

Email Communications

Transactional Emails: By creating an account, you consent to receive transactional emails necessary for providing our services, including:

• Account verification and password reset emails
• Security alerts and notifications
• Billing and payment confirmations
• Service updates and important announcements

These transactional emails are essential and cannot be opted out of while maintaining an active account.

Marketing Emails: We may send promotional emails about new features, updates, or special offers. You can opt out of marketing emails at any time by:

• Clicking the "Unsubscribe" link in any marketing email
• Updating your email preferences in your account settings
• Contacting support@feedalto.com

CAN-SPAM Compliance: All marketing emails comply with the CAN-SPAM Act and include:

• Accurate sender information
• Clear subject lines
• Your physical mailing address
• A clear and conspicuous opt-out mechanism

Third-Party Communication Providers

We use trusted third-party providers to deliver communications:

• Twilio: For SMS, voice calls, and IVR services
• SendGrid: For email delivery
• Other Providers: Additional providers as necessary for reliable service delivery

These providers are bound by strict confidentiality and data protection agreements. Their use of your information is limited to providing communication services on our behalf.

User Responsibilities for Communications

If you use our Platform to send communications to your customers, you agree to:

• Obtain Proper Consent: Obtain express written consent before sending marketing messages
• Provide Opt-Out: Include clear opt-out instructions in all marketing communications
• Honor Opt-Outs Promptly: Process opt-out requests within the time required by law (typically 10 business days)
• Maintain Records: Keep records of consent and opt-out requests
• Comply with Laws: Comply with TCPA, CAN-SPAM, CTIA guidelines, and all applicable laws
• Avoid Prohibited Content: Do not send illegal, fraudulent, harassing, or abusive messages
• Respect Quiet Hours: Avoid sending messages during unreasonable hours (typically 9 PM - 8 AM local time)

Prohibited Uses of Communication Services

You may not use our communication services to:

• Send spam or unsolicited bulk messages
• Engage in phishing, fraud, or deceptive practices
• Send messages containing malware, viruses, or malicious links
• Harass, threaten, or abuse recipients
• Send messages prohibited by CTIA guidelines (e.g., cannabis, adult content, illegal activities)
• Violate any applicable laws or regulations
• Impersonate others or misrepresent your identity

Enforcement and Violations

Violations of these communication terms may result in:

• Immediate suspension of messaging privileges
• Termination of your account
• Reporting to carrier networks and regulatory authorities
• Legal action for damages and violations
• Fines and penalties as required by law

Limitation of Liability for Communications

We are not responsible for:

• Messages delayed, blocked, or undelivered by carriers
• Costs incurred from your mobile carrier
• Content of messages sent by users through our platform
• Third-party service provider outages or failures
• Changes to carrier policies or supported features

1. Platform Overview

Feedalto provides cloud-based software solutions designed to help businesses in the following industries:

• Real Estate: Open house management, visitor tracking, feedback collection, and lead management
• Automotive Dealerships: Lead management, test drive scheduling, customer feedback, and follow-up automation

The Platform includes features such as visitor registration, feedback forms, data analytics, AI-powered insights, document management, billing services, and team collaboration tools.

2. User Eligibility

To use the Platform, you must:

• Be at least 18 years old
• Have the legal capacity to enter into contracts
• Use the Platform on behalf of your business (sole proprietorship, partnership, corporation, or other legal entity)
• Provide accurate, current, and complete information during registration
• Maintain the confidentiality of your account credentials and passwords

3. Account Registration and Responsibilities

When you create an account on Feedalto, you agree to:

• Provide truthful and accurate information about your business
• Maintain the security of your login credentials
• Be responsible for all activities that occur under your account
• Immediately notify us of any unauthorized access to your account
• Update your account information as needed to keep it accurate
• Comply with all applicable laws and regulations in your jurisdiction

You are solely responsible for maintaining confidentiality of your password and account access. Feedalto is not responsible for any loss or damage resulting from unauthorized access to your account.

4. Acceptable Use Policy

You agree not to use the Platform for any unlawful purpose or in violation of any applicable laws or regulations. Specifically, you agree not to:

• Engage in any form of harassment, abuse, or discrimination
• Transmit viruses, malware, or any code of a destructive nature
• Attempt to gain unauthorized access to the Platform or its systems
• Reverse engineer, decompile, or disassemble any portion of the Platform
• Use the Platform to collect or store data in violation of applicable privacy laws (including GDPR, CCPA, and others)
• Spam users or send unsolicited communications through the Platform
• Violate intellectual property rights of Feedalto or third parties
• Use automated tools or bots to access or scrape the Platform (except where authorized by Feedalto)
• Resell or redistribute access to the Platform without authorization
• Use the Platform for purposes other than those intended for your industry

5. Data Ownership and Privacy

Your Data: You retain ownership of all data you input into the Platform (customer information, feedback, leads, documents, etc.). Feedalto does not claim ownership of your data.

Data Use: You grant Feedalto a limited license to use your data to provide services, improve the Platform, and generate anonymized insights for analytics purposes. Your data will not be shared with third parties without your consent, except as required by law or as necessary to provide the services.

Data Security: Feedalto implements industry-standard security measures to protect your data. However, no system is completely secure. We are not responsible for unauthorized access due to circumstances beyond our control.

Data Retention: Upon account termination, your data will be retained for 30 days before permanent deletion, unless otherwise required by law. You may request earlier deletion by contacting support.

6. Billing and Payment

Subscription Plans: Feedalto offers various subscription plans tailored to different business sizes and needs. Pricing and plan details are available on our Pricing page.

Payment Terms: Payments are billed monthly or annually based on your selected plan. All payments are processed securely through Stripe or other authorized payment processors.

Billing Disputes: If you dispute a charge, you must notify us within 30 days of the transaction. Disputes must be filed in writing to support@feedalto.com.

Refunds: We offer a 14-day money-back guarantee for new customers. After this period, refunds are handled on a case-by-case basis. Unused portions of prepaid subscriptions are not refundable.

Plan Changes: You may upgrade, downgrade, or cancel your plan at any time. Changes take effect at the start of your next billing cycle.

7. Service Availability and Limitations

Uptime: Feedalto aims to maintain 99.5% platform uptime. We perform regular maintenance and may temporarily suspend service with notice.

Service Changes: We reserve the right to modify, add, or remove features at any time. Major changes will be communicated to users with at least 30 days' notice.

Limitations: Feedalto makes no warranty regarding the Platform's fitness for a particular purpose. The Platform is provided "as is" without warranties of any kind.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Feedalto shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Feedalto's total liability shall not exceed the amount you paid to Feedalto in the 12 months preceding the claim
• Feedalto is not responsible for data loss due to user negligence or misuse
• Feedalto is not liable for service disruptions caused by factors outside our control (natural disasters, internet outages, etc.)

9. Intellectual Property Rights

All content on the Platform, including software, designs, logos, text, and graphics, is the property of Feedalto or its licensors. You may not reproduce, distribute, or transmit any content without explicit written permission from Feedalto.

You retain ownership of content you create and upload to the Platform. By uploading content, you grant Feedalto a license to store, display, and process that content as necessary to provide the services.

10. Third-Party Integrations

The Platform may integrate with third-party services (payment processors, email providers, etc.). Your use of these services is subject to their respective terms and privacy policies. Feedalto is not responsible for the availability, security, or functionality of third-party services.

11. Compliance with Laws

For Real Estate Users: You are responsible for complying with Fair Housing Act, state real estate licensing laws, and local regulations governing property showings and marketing.

For Automotive Users: You are responsible for complying with FTC regulations, state motor vehicle licensing laws, and regulations governing dealer operations in your jurisdiction.

General Compliance: Both user types must comply with applicable data protection laws (GDPR, CCPA, HIPAA, etc.) when collecting and storing customer information through the Platform.

12. Limitation on User-Generated Content

Users are responsible for all content they upload, create, or store in the Platform. Feedalto reserves the right to remove content that violates these Terms or applicable laws.

Feedalto may monitor user accounts for suspicious activity, spam, or illegal content. This monitoring does not create liability for Feedalto.

13. Termination of Service

Feedalto may suspend or terminate your account if:

• You violate these Terms
• You engage in illegal activity
• You harass other users or abuse the Platform
• Payment fails repeatedly
• Your use poses a security risk to the Platform or other users

You may terminate your account at any time by contacting support@feedalto.com. Upon termination, you will lose access to your account, though your data will be retained temporarily per our privacy policy.

14. Dispute Resolution

Governing Law: These Terms are governed by the laws of the jurisdiction in which Feedalto operates, without regard to conflict of law principles.

Arbitration: You agree to submit any disputes to binding arbitration rather than litigation. Arbitration will be conducted under the rules of the American Arbitration Association (AAA).

Exceptions: Either party may seek injunctive relief in court to prevent unauthorized access or data misuse.

15. Indemnification

You agree to indemnify and hold harmless Feedalto, its officers, employees, and agents from any claims, damages, or costs arising from:

• Your use of the Platform
• Your violation of these Terms
• Your violation of applicable laws
• Your violation of third-party rights
• Content you upload or create through the Platform

16. Modifications to Terms

Feedalto reserves the right to modify these Terms at any time. Changes will be effective upon posting to the Platform. Continued use of the Platform after modifications constitutes acceptance of the updated Terms. We will notify users of significant changes via email.

17. Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Feedalto regarding the use of the Platform and supersede all prior agreements and understandings.

19. Contact Information

If you have questions about these Terms of Service, please contact us at:

Company Name: Cyber Tech Source Inc.
Email: support@feedalto.com
Website: www.feedalto.com

Legal Notice: www.feedalto.com is owned and operated by Cyber Tech Source Inc.